GOVERNANCE
Privacy policy
How Meta Security Vaults collects, uses, protects and retains information connected with inquiries and authenticated client administration.
Information we collect
We may collect contact details, identity and authority information, service inquiries, account-administration records, access requests, custody status records and technical information required to secure this website.
How information is used
Information is used to respond to inquiries, verify clients and authorized representatives, administer safe-deposit and custody services, manage access, maintain operational records, prevent misuse and comply with applicable legal obligations.
Authenticated client access
Custody information is available only through authorized client accounts. Internal vault-location identifiers, beneficiary contact details, access credentials, release instructions and staff notes remain restricted. Clients must protect their account credentials and report suspected disclosure promptly.
Sharing and service providers
Information may be handled by authorized personnel and contracted service providers supporting hosting, communications, security, professional advice or lawful compliance. Information is not sold.
International inquiries and data handling
When an inquiry concerns a service location outside Australia, relevant information may be accessed, processed or shared across jurisdictions by authorized personnel or service providers solely to assess and administer that inquiry. Where required, appropriate contractual, organizational and technical safeguards are applied in accordance with applicable data-protection requirements. The responsible contracting entity and location-specific arrangements are confirmed before an engagement begins.
Retention and protection
Records are retained only for legitimate service, security, dispute-resolution and legal purposes. Administrative, technical and physical safeguards are applied according to the sensitivity of the information.
Your choices and inquiries
Subject to applicable law, you may request access, correction or deletion of eligible personal information. Contact office@metasecurityvaults.com. We may need to verify identity before acting on a request.