Identity and authority controls
Access requests are verified against the authorized client account before entry to controlled vault areas.
SECURITY, CUSTODY & ACCESS
Protection built as an operating system.
Physical safeguards, access governance, custody procedures and data controls work together to protect the facility and preserve client confidentiality.
Layered facility safeguards
Secure construction, monitored access points and documented operating procedures support the protection of custody areas.
Confidential account administration
Client and deposit information is restricted to authorized personnel and used only for legitimate service administration.
Accountable deposit records
Deposit registration, status updates, access events and releases are recorded to support responsible operational oversight.
Need-to-know access
Personnel access is limited according to role and operational requirement.
Private client access
Authenticated accounts display authorized storage information without exposing internal facility details.
Incident escalation
Exceptions and disputed access requests are referred for review before custody status is changed.
Service assurance: Specific security equipment, insurance coverage, certifications and asset acceptance are confirmed in the applicable client documentation and facility procedures.